Frequently asked questions

When will I receive my laundry bag?


We offer two different services, dry cleaning and wash and fold laundry. Depending on the type of service that you select, you will receive a blue bag for dry cleaning and a green bag for wash and fold laundry.




How is Save Time Dry Cleaning different?


Save Time Dry Cleaning provides a unique approach to dry cleaning by providing an on-demand type of pickup service. Unlike traditional dry cleaning delivery service, which operates on set days, we offer an on-demand pickup service with quick turnaround time. We want to work around your schedule.




When are pickup and delivery times? Do I need to be home?


We pick up and deliver orders 5 days a week, excluding some holidays. You don't need to be home during the pick up and delivery windows, just make sure that you state your preferred pick up location in your order details.Typical pick up and delivery spots for homeowners are front porches, while apartment/condo owners have the ability to leave it on their front doorstep or with their doorman or front desk. Deliveries are made within 24 to 48 hours of pick up, depending on the time you select during your order. Dry CleaningOur dry cleaning partners have years of industry experience, so you know that your clothes will come back clean and wrinkle-free.




Who handles my clothes?


‚ÄčThe only people that handle your delicate garments are trusted, local dry cleaning experts. Your clothes are not exchanged between multiple hands. From pickup to delivery your clothes are in the hands of experts.




What should I expect during my first service?


After you schedule your first pickup, you will receive a confirmation text from a save time delivery agent. Place your dirty clothes in a plastic bag and place them in the designated pickup location. You will receive a text when your order is picked up.




How do I pay for my order?


Paying for dry cleaning or laundry service is simple and we won't charge you until we've delivered your clothes back to your doorstep. Simply add your preferred card during your first service and you're ready to go! You'll receive a receipt upon delivery so you know exactly what was in your order and how much was charged.





OPENING TIME:

Weekdays:  7 am - 6 pm

Saturday:  9 am - 4 pm

Sunday :  Closed

AREAS COVERED:

Grand Rapids

Kentwood

Grandville

Wyoming

Cascade

Ada

Walker

Standale

Jenison

  • Facebook

¬© 2020  SAVE TIME DRY CLEANING LLC